Overview
Lifecycle automation across email and CRM — welcome, nurture, abandoned cart, reactivation — mapped to the journey your customers actually take.
Most businesses spend everything acquiring attention and nothing converting it later.
What you get out of it
- A mapped customer journey with the revenue gaps identified
- Automated flows live in your email and CRM platform
- A measurement and optimisation cycle, not a one-off setup
Typical timeline · 3–5 weeks
What's included
- Journey mapping
- Email/CRM setup
- Automation build
- Optimisation cycles
How we work
01
Discovery
Journey mapping across acquisition, conversion, and retention.
02
Direction
Flow architecture, segmentation, and messaging approved.
03
Build
Platform setup, copy, design, and automation build.
04
Launch & handover
Testing, launch, and an optimisation cycle on live data.
FAQs
Questions we get asked.
Which platforms do you work with?
Klaviyo, Mailchimp, HubSpot, Brevo, and most modern CRMs.
Do you write the emails?
Yes — copy and design are included in the build.